FAQs

WHAT IS THE DIFFERENCE BETWEEN ASHES AND CREMAINS?

They are the same. The terms cremains and ashes are often used interchangeably and both refer to the cremated remains of a pet or person.

IS PET CREMATION INCREASING IN POPULARITY?

Yes. Cremation has been increasing in popularity and has been accepted in the funeral industry for decades. It only stands to reason that more people would choose cremation for their pet as well. Cremation is clean, simple and affordable.

HOW SOON WILL I RECEIVE MY PET’S CREMAINS BACK?

Under normal circumstances, your pet’s cremains are returned within 4 to 6 business days of being received by Paw Prints.

DO I HAVE TO PURCHASE AN URN?

Paw Prints Pet Crematory provides a Paw Print Urn with every individual cremation. If you choose, you may select an upgraded urn from our online catalog, but it is not necessary.

CAN I BRING MY PET TO PAW PRINTS PET CREMATORY MYSELF?

Yes. Anyone can transport their pet to our crematory. We do ask that you call our office beforehand to ensure someone is available to receive your pet.

WHAT IF MY PET PASSES AWAY AT HOME?

Paw Prints Pet Crematory offers home pick up within Clay, Duval and St. Johns counties, for an additional fee.

DO YOU WORK WITH MY VETERINARIAN?

We are happy to work with any veterinarian and have relationships with many of the local veterinary offices. If your veterinarian is not currently using Paw Prints, you may request that they call our office and we will gladly work with them in providing our services.

CAN I SCATTER MY PET’S CREMAINS?

Yes, you have the option of scattering. Many people like to scatter ashes in one of their pet’s favorite areas or possibly a garden, with the property owner’s permission. Remember, however, that scattering is an irreversible decision. If you decide to scatter your pet’s ashes, you may want to keep a small portion of the ashes which can be placed in a small keepsake urn or memorial locket. A place of memorial can be quite comforting, so take special care in making decisions about scattering.

HOW MUCH DOES IT COST TO HAVE MY PET CREMATED?

Generally speaking, it is less expensive to make end of life arrangements through your veterinarian’s office. The cost of cremation is determined by different factors such as, the type of cremation that is elected, the size of your pet, and the memorial options you choose. If your veterinarian does not use our services exclusively, you are welcome to call (904) 383-7387 (PETS) to make all of the arrangements with us directly.

DO YOU WORK WITH EMERGENCY CLINICS?

Yes, here’s a list of emergency clinics that we work with in the area:

Affiliated Veterinary Emergency Center/Blue Pearl
3444 Southside Blvd, Suite 101.
Jacksonville, FL 32216
904-642-5911

Clay Duval Pet Emergency/Blue Pearl
275 Corporate Way, Suite 200.
Orange Park, FL 32073
904-264-8281

First Coast Veterinary Emergency
301 Jacksonville Drive.
Jacksonville Beach, FL 32250
904-853-6310

Vet I Care
10635 Old St. Augustine Road.
Jacksonville, FL 32257
904-268-0399

Brunswick Pet ER
208 Scranton Connector #122.
Brunswick, GA 31525
912-275-8246

Affiliated Veterinary Emergency Center, Daytona
3500 W International Speedway Blvd.
Daytona Beach, FL 32124
386-252-4300

Flagler Animal Hospital
130 Old Kings Road South.
Flagler Beach, FL 32136
386-439-1606

SARVEC (St. Augustine Regional Veterinary Emergency Center)
2090 US 1 South.
St. Augustine, FL 32086
904-797-5770