Hello. Just wanted to take a moment to say "thanks"to Kelly for her kindness and compassion in helping us deal with the final arrangements for our beloved dog Mandy. While you can never really prepare to say goodbye to a good friend, we knew it was only a matter of time since Mandy had been diagnosed with a terminal condition. When we brought Mandy to the hospital for that final visit, we were prepared to make arrangements with another facility...not because they were any better, only because we never knew Pawprints was there. Kelly told us about your facility and took the time to explain who worked their, what their experiences were and how my companion would be cared for during this process. Her remains were returned promptly in a beautiful urn, along with a special remembrance of her....a pawprint impression and a clip of her fur. Thank you to everyone who handled the final arrangements and care of Mandy through this process. I work in a dog-related business and will be happy to refer customers to you when the time comes that they need your services.
I just wanted to thank you . I only had one dog die in which I buried her. Vinny is my first to be cremated and I was nervous wondering things. Well , when I got his ashes back, I was so impressed and could tell you handled my baby with care, could just tell that. You made me feel so much better and sure all was okay . You are really caring. It shows in your package with sympathy card, poems and some of Vinny's hair saved for me. Thank you so much. I know he was treated with love.
My wife and I would like to thank Nate & Kelly personally for the care and concern given to us. Loosing a beloved family member is never easy, but having spoken to Nate the day after loosing our dog Tara, I felt comforted in knowing that she would be treated with love and respect throughout the process, to which we will always be grateful to you for. Thank you so much for the Hair clipping ( both color's :) and paw prints of our girl, it meant so much seeing her little foot prints and knowing she was still shedding even then :). Once again our sincere thanks to you and your family for the love, support and care given to Tara, we are forever grateful.
Dear Paw Prints Pet Crematory, We wanted to thank you, so very much, for taking care of our little dwarf hamster, Gordon. We were happy that it didn't take long to have his cremains back. We were told to give it a week, but you handled it all in one day. I appreciate the speed and the care that you took of his remains. The urn is beautiful, the poems and card are wonderful, and the lock of fur from our little guy is very appreciated. I guess I just wanted to say, thank you, for the wonderful job you did for our family.
Dear Nate, Kelly, and the Paw Prints Family - Our Family cannot Thank You enough for being so sympathetic during this very difficult time of loss in our lives. Your kindness and compassion helped us feel better about the decisions we had to make. We know Guapo was treated with love by your extremely caring team. Guapo was our Big Handsome Buddy for 13 years, loosing him truly broke our hearts. Thank You for taking such good care of Guapo and the items you sent our Family they sure do leave paw prints on our hearts. Bless the Paw Prints Family. Guapo You will be SO missed:( We Love You Handsome ️
f you are reading this review, you are undoubtedly experiencing the same feelings that any devoted and loving pet parent goes through when they lose their baby. If your pet was “just a cat” or “only a dog” you wouldn’t be researching afterlife care options at all, and you wouldn’t be so emotionally connected to your decision. When my sweet Oliver passed away unexpectedly, I was faced with a difficult and traumatic question from the vet “What would you like to do with his body?” The moments that followed were perhaps the most unsettling and awkward that I could imagine. The last pet I buried was Rex, a German Shepherd…and that was awful. We selected an open field that Rex used to play in close to the house. Not even 6 months later, that open field of grass and memories was a Walgreens. Lesson learned. I’ve heard horror stories about burying a pet too shallow and the neighborhood animals digging them up -- I’m confident that would haunt me forever. Plus, what happens when we move -- I just leave Oliver behind? I was sickened. We grow so close to our pets in life, they become a part of the family and making that “final choice” just seems so, well…final. I’m a strong believer that the spirit of my Oliver did not “die” with his body in the vet’s office that day, but when the words crossed my mind that they could “dispose” of him, it was unsettling. There is nothing dignified about the word “Disposal” – I put my leftover food down the disposal, my companion of 11 years is not disposable. I live in a world where we no longer refer to our trash as “garbage” it’s now “waste management” or “recyclables,” why would I choose to have greater respect for my empty milk jug and mayonnaise jar than my beloved kitty? While I knew I wanted to do something for Oliver, I still had a hard time accepting cremation. The finality of it scared me, as did the thought of not knowing “are the remains I receive REALLY Oliver?” Couple that with the dozens of other questions I had going through my head and I was pretty much a basket-case. Am I going to look like a crazy cat lady if I have an urn in my house with my cat’s remains? How much does pet cremation cost vs. the free burial I could perform? What if I break the urn…will my Dyson that sucked up all of Oliver’s fur in life be his final resting place if I accidentally bump the urn off the shelf? I tend to over-analyze most situations, but the decisions I needed to make would greatly affect my healing process and grief. I called a local pet cremation service and it was scary, I’m confident I wouldn’t have given that guy my “waste management” much less my kitty. Then the next one on the list…it was worse than a used car salesman on the last day of the month. The “pitch” was scripted, high-pressure and unsettling. Sorry Sir, my baby Oliver is not a number for you to fill your sales quota. Then I spoke with the most compassionate and sympathetic person I’ve ever met (Nate) and my fears were subsided. He was a breath of fresh air in a very distressing time. Nate thoroughly explained the cremation process, his company and the package I would receive with the remains of Oliver. He answered every question I had and made every effort to console me throughout the process. His demeanor was not a “sales pitch” in any way, he was genuinely concerned for my well-being and grief. For the first time since Oliver’s passing, I was able to accept his death and know that I had made a decision for his “final choice” that I could be proud of. Nate even answered my questions about Memory Glass (essentially blown glass with a small amount of ashes “suspended” inside) and offered to divide the ashes into separate bags so I wouldn’t have to be stressed with that task later. Paw Prints picked up Oliver the next day, called me when he reached their facility to give me his Disc ID#, and then called again when he was ready to be brought home (the very next day). They offered to take him to my vet’s office or provided convenient pick-up hours at their office. I chose to pick him up at their office and was very glad I did. Nate, Kelly & James were there and all three were so genuinely nice and sympathetic. They handed me my bag, explained everything in the package and let me know when I was ready to take a look inside. Even Red (Nate’s adorable & spoiled Black Lab) offered his condolences and let me rub his tummy. They took time out of their day to chat with me and I could tell they wholeheartedly cared about their customers. The whole experience was dignifying and purrfect for my Oliver. I do not wish for anyone to experience the loss of a pet family member, but when that horrific time comes you’ll be lucky and honored to meet Nate & Paw Prints.
Dear nate and your wife.im sorry I forgot it in My time of losing Lucy Both linda and wanted to thank you all in our Time of need. You all were so professional and Kind during losing her after almost 10 years We know she is in a better place and thank you To help get her there. I know you mentioned 7 pm Monday night. Please let her know we will never forget her and Will see here in heaven with family , friends and Loved ones . We look forward to coming by to see you Facilites Soon. Bless you all for your find work with the animal Community.
THE LOSS OF MY LITTLE COMPANION, BELLA, HAS LEFT A HOLE IN MY HEART. BUT WHEN I PICKED UP HER REMAINS YESTERDAY AT VCA ANIMAL HOPSPITAL, I FOUND COMFORT AND PEACE. THE BEAUTIFUL WAY THAT YOU GAVE ME MY BABY BACK MEANS SO MUCH TO ME. A LOCK OF HER FUR WAS SUCH A PERSONAL TOUCH ALONG WITH THE LOVELY CARD THAT YOU ENCLOSED WITH THE POEMS. I CRIED, BUT THEN I REALIZED THAT AT THE END, SHE WAS NOT ONLY WITH HER LOVING VET, DR DAVIS, AND STAFF AT VCA, BUT ALSO WAS TREATED WITH LOVE AND RESEPECT BY YOU. I CAN'T TELL YOU HOW MUCH COMFORT THIS HAS ALL GIVEN ME AS I MOVE ON WITHOUT HER PHYSICALLY, BUT ALWAYS SHE WILL BE WITH ME IN SPIRIT. THANK YOU SO MUCH. DR DAVIS HAD ASSURED ME THAT BELLA WOULD BE OK WITH YOU, AND SHE WAS RIGHT. YOU HAVE MY PERMISSION TO USE MY TESTIMONIAL SO THAT OTHERS FACING THIS HARD DECISION WILL KNOW THAT THEIR PETS WILL ALSO BE TREATED WITH A COMPANY THAT LOVES THEM. THANK YOU, PAM ASHLEY AND MY PRECIOUS BELLA
Only now after a year am I able to open the Paw Prints bag. To have the kitty print plaques is such a wonderful comfort after so much grief. This thank you is so overdue for creating such a comforting service and keepsake. I apologize for the delay but the grief is sometime bigger than I am. Thank you on behalf of my Thermie & Xavier kitties and my family.
My dog Dalton recently passed away and I wanted to let you know how much I appreciated your company's work. I had know idea when I went to pick up Dalton's ashes that you had made a copy of his paw prints. I don't know why that meant so much to me, but it did. He not only left his little paw prints on my heart but, now because of your company, I can hold them in my hands. Also, thank you for the little package of his hair. You would think I would of thought of that, but I didn't. Thank you so very much.